Product Support

Is Microwave Cooking Safe?

Yes, microwave cooking is safe. Exposure to heat can cause some nutrients to break down, which can occur through boiling and cooking (either in a conventional oven or a microwave oven) (The Harvard Medical School, 2008). The Harvard Medical School states that “cooking with a microwave probably does a better job of preserving the nutrient content of foods because the cooking times are shorter” (www.health.harvard.edu, 2008).

Microwave ovens use electromagnetic radiation in the form of microwaves, which cause water molecules in the food to vibrate rapidly, creating friction. This friction results in heat and it is this heat that cooks through the food. Once the power inside the microwave is turned off (which occurs once the cooking time has ended or you press cancel or stop on your microwave) the microwaves no longer exist. The microwaves do not remain in the food nor do they make the food or the microwave oven radioactive. Therefore, cooking food in the microwave does not present any radiation hazard. (Charles Sturt University, www.csu.edu.au).

Microwaves can pass through plastic, glass and china, however they reflect off metal. Inside the microwave, the microwaves bounce of the metal and reflect back on the magnetron in the microwave, which can cause faults and problems with the microwave. Always make sure to only use those products which are marked as ‘microwave safe’ when cooking in your microwave.

What type of plastic does Starmaid^® use?

Starmaid^® manufactures the majority of our products using polypropylene, including the kitchen, storage and cleaning ranges. Our polypropylene is made from a premium-grade food-safe material and will not leach chemicals into the food. Polypropylene is a very durable and strong plastic, which is able to hold liquids with a temperature of up to 100°C / 212°F.

Do Starmaid^® products contain BPA?

Starmaid^® does not use these materials in the manufacturing of any of their products. All Starmaid^® products are completely BPA free and lead free. BPA (Bisphenol A) is an “industrial chemical used as the starting material for the production of polycarbonate plastics and synthetic resins” (Food Standards Australia and New Zealand, 2008).

Does Starmaid^® have any international distributors?

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Am I able to remove the stains on my microwave cookware and food storage containers?

Some food products such as carrots, tomatoes and curries have a natural food colouring in them which can leave stains on plastic ware. To reduce the discolouration, combine some baking soda and water to form a paste. Rub this paste over the affected area. Once you have cleaned the affected area with the paste, rinse thoroughly with water. Please note that the discolouration on the products does in no way affect the functionality of the product.

How do I cook rice in my Starmaid^® rice cooker?

For instructions on how to cook plain rice in your Starmaid^®  rice cooker, as well as other fantastic recipes, please see the recipes page.

What is Microban?

Microban is the global leader in built-in antimicrobial protection. Exclusively licensed in Australia, Starmaid distributes the Microban agent during the manufacturing process to help prevent bacteria, mould and mildew. Selected cutting boards contain Microban.